The very first table of my waitressing career I dropped a hot plate of spaghetti over a customer’s shoulder and the plate shattered. I almost started crying and started apologizing profusely. The man’s wife looked at me with disgust and anger. However, the man was nice and just took off his jacket and commented on how fresh/hot the food was at the restaurant. They got their entire order for free and I got to keep my job even though everyone poked fun at me after that.
-Alex
Break Room Stories 
You can only go up from there. Nice man. Good that there are still some of those out there.