Posts Tagged ‘Horrible Customers’

When I was 8 months pregnant, I was graceful as a hippo and hustling around a truck stop dining room usually served by 3 waitresses, by myself because a blizzard had closed the highways my relief shift took to get to work – I was confronted by a group of 6 who wanted to change their order every time I went by the table to freshen their coffees.

The cook I worked with was a hard ass – he figured if a ticket got changed a lot, it was because the waitress had messed up – and he was fierce – I trembled, putting the changed ticket back up and said, “I’m so sorry – but they keep changing it every time I walk by.” He paused from slicing steaks, did not lay down the knife and growled, “What table is it?” I told him and he disappeared in the back dining room.

The meal was served, customers happy and I clear the table after they leave to find a total of $154 dollars in tip scattered around the table – to this day, 22 years later, I don’t know what he said, or how much he waved the knife while he said it, but his protective spirit bought my baby’s first car seat….

God Bless cooks who stick up for the wait staff!

– Tamra

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Tonight I witnessed someone eat a juicy medium rare bacon wrapped filet mignon with ketchup

*facepalm*

-Brandon

I was training at a new restaurant. My trainer and I get sat a party of eight. Couples. Business guys taking the wives out for a night on the town. Cocktails flow. Appetizers disappear. Finally my trainer is making the rounds, taking orders. He’s already discussed the night’s specials in detail, already sold a couple of $40+ entrees. He gets to The Loud Guy. This guy has a few drinks in him and has decided to impress everyone with how awesome and knowledgeable he is. So of course he asks my trainer to repeat all the specials. He does. Dude starts drilling down to specific ingredients, even asking what kind of herbs are in the béarnaise sauce (it’s tarragon, moron, it’s a fucking béarnaise sauce).

Now, this is at 8 PM on a Friday night and we have 3 other tables of 4 already seated. I’m doing what I can, but my trainer is trapped at this eight-top. Loud Guy keeps asking stupid questions and wanting to chat.
Finally my trainer says, “Sir? I’m sorry, but I have other tables that need my attention. May I take your order?”
Loud guy freaks. How rude, blah blah blah.
My trainer looks at him and says, “I’m sorry sir, I didn’t realize I was here to entertain you.” And then he starts dancing. Like, John Travolta in Saturday Night Fever disco moves. He boogies around the whole table, says to me “Get this guy’s order!” and pelvic-thrusts his way back to the kitchen, leaving the eight-top speechless.
The guy ordered a steak. Medium well. Asshole.

-Annie

When working as a fast food manager, we changed our store hours from being open 24 hours to closing at midnight. The business just wasn’t there to stay open all night. I had a customer try to come through the drive through, my employee told him that we were closed, sorry. The guy proceeded to yell and scream at my employee and even threatened him.

He then pulled into a parking lot next door and got out of his truck and started throwing beer cans at my store. I then called the police, but could only get a partial plate number. Well, as it turned out he called our 800 number that was listed on the window to complain, I then had his phone number, address and name.

The cops tracked him down and I actually got an apology letter that was addressed from the county court office. They made him write an apology letter! Gotcha Sucka!

-Cheri

A lady once threw a tea-spoon at me because she wanted me to refill her iced tea.

However, she didn’t notice I had already filled her glass when I walked past her table. She must have been too busy horking down a veal parmesan the size of a hubcap in front of her.

When I walked up and asked her why she felt the need to throw a hard, metal object at me to get my attention, she said: “I need you to fill my…” (looks down) “…oh. You must ha– … huh… nevermind.”

As I was walking to get my manager, I heard her hiss at her husband, “No, I’m not going to apologize to A WAITER!”

-Mark

A couple orders food together. Man gets a plain hamburger and the female gets a hamburger ketchup only. They come back up together and the man says he ordered it plain but got ketchup and the girl says she wanted ketchup but got a hamburger plain. I still don’t know if they were trolling but all I could do was gesture for them to switch hamburgers as I was dumbfounded.

-John

I work at an upscale restaurant in a hotel. Last Friday night I had this couple come in clearly on a date. She looked ridiculous big fake boobs, big hair, pounds of make-up, designer bag clearly HIGH MAINTENCE. I introduce myself and step away from the table…when I do the “gentleman” comes up behind me and says, “Listen bro…she is going to order premium everything…Goose, Patron, mixed with Pellegrino and who knows what else…give her WELL everything none of that expensive sh!T…BUT TELL HER IT’S PREMIUM…I am paying the bill and I will hook you up,” I do it she doesn’t notice annnd this asshole tips 5%. Thanks BRO…

-Kyle

Me: “Hey, how are you doing this evening?”

Customer: “Bud Light”

I’ve never felt “Bud Light” before, but it doesn’t sound pleasant.

-Tom

I worked at an all night diner next to a string of bars. Once I had a drunk guy throw a hot plate of spaghetti at me and it hit its target, my face. I was so mad that while my face was blistering I didn’t even notice. I looked over at the manager and he just shot me one of those “Fuck it” looks. So I chased the guy out of the joint and down the street where he stumbled and fell to the ground face first knocking out a few of his front teeth and fucking up his lip pretty good. I wanted so badly to just beat the shit out of him but several of the regulars had followed us out into the street and stopped me before I could touch him. Definitely for the best. The guy ended up getting booked for whatever the label attached to being drunk and throwing hot spaghetti sauce onto a server and then running out on your check. Not to mention the medical bills that followed.

-Gregory

Do people take time to carve things into the toilet seats at your restaurant? Nothing says gangster like carving your gang symbol where people put their bare asses and take a shit? I guess that carving technique they learned in Shawshank State Penitentiary can finally reach the wide audience they dreamed about while sharpening shivs on Cell Block E. It’s finally happening for you homeboy.

-Jorge