Posts Tagged ‘work’

We had a two top and initially we thought it was a date. Would have been the worst date ever though because the girl was on her phone the whole time. This is before smart phones mind you. She was just texting and talking to friends the whole time and didn’t give a second of attention to her companion.

He finishes up and excuses himself from the table for a moment and walks out into the lobby. He tells the hostess that that was his roommate with whom he’d made plans several day before to come out for a nice dinner. But since she treated him like he wasn’t there, he decided that she could pay the bill and find her own way home. Then he walked out the door and left.

-John

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MY guests order some sort of drink from the bar. I always bring waters to my guests while I wait for their drinks. I bring the lady a water and she says “sir, this drink has no flavor”. while holding back my laughter I respond, “ma’am, that’s because it is water. it’s not supposed to have flavor”. the rest of the table busts out laughing, I kept my composure until I went to the bar. lol. you cant make this shit up.

-Candice

Last night I had the “pleasure” of waiting on a table of 8: granddad, grandma, aunts, husband, wife, all relatives. The husband & wife brought in their two screaming children ages 2-5. So they’re loud, their kids are loud, they are rude from the start, and they ignore me whenever I ask basic questions. Annnnnnnd they were encouraging them to yell and letting them run around through the galley where hot plates of food are sent out.

Beyond letting their spawn run wild, they fail to answer me or acknowledge me, or even look at me when I retrieve many of the items they asked for. I bring over some items to keep the kids satisfied, and the wife asks to have her kid’s food comped because she doesn’t like it. All some of my biggest pet peeves as a waitress, but I try to not let it get to me.

Fast forward 30 minutes, The wife bursts into tears and one of the aunts starts yelling across the table “I can’t believe you! You’re OUTTA LINE!” Frozen holding a food tray, I wonder if I should continue serving pasta while the yelling happens. The grandma tugs on my arm and assures me it’s not me, and not to worry about it. It continues.. “FINE, whatever, Susan. You are RIDICULOUS!” “Yeah? Am I? AM I?”

Every other table in the room is starting to fall silent. Next thing I know, a full on Talladega Nights-style family fight with tears and name calling has begun; the wife runs out of the restaurant in tears and the ancient grandpa looks like he is praying for death after his relatives’ lack of manners. “I’m so sorry about my horrible sister in law,” one of them says. “Uhh. It’s okay.” I say, not really sure what is going on anymore. The wife has fled outside crying to the place where we take our smoke breaks, and our other employees are starting to get confused.

But they don’t leave. They stay, for quite awhile, and continue to argue. I wait til they finally flag me down and I go to hand them their check – and yes, they are still arguing. “I already added the gratuity!” I remind them, as I hand the slip to the aunt. “Yeah, okay” they say as they sort of blow me off again.But the story has a happy ending. Hundred dollar check AFTER gratuity. They tipped me about 20 on top of that because they were too busy fighting.

DOUBLE TIP.

-Tara

My level of bullshit tolerance with clients is considered zen. I’m practically a Buddha at this point.

-Greg

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Woman: I’d like the grilled salmon. Me: I’m sorry, unfortunately we’re out of salmon for tonight but we…

At this point I’m cut off as the woman looks up from her menu and says…

“What do you expect vegetarians to eat then?”

The look in her eye told me she wasn’t joking when she asked the question. I almost just gave the woman a ‘wat?’ but caught myself and directed her to the middle top portion of our menu where the fish and shellfish selections are located, thinking that maybe she thinks pescatarian and vegetarian are synonymous.

“I don’t eat fish or shellfish”

I’m just dumbfounded at this point and can only manage to say “Oh”. At which point, she throws her hands up in a fit and exasperates “I’ll just take the spinach dip”.

Crown gem after all of that was her question of “Can you just put a rush on that?” as she looks at the packed restaurant in the background.

I’m still not sure what she thinks salmon is; if she thinks it’s grown from the ground, picked from a tree or is just a conglomeration of other vegetables in the shape of a piece of fish.

Best five bucks on a $70 check I ever earned.

-Art

If you request NO MEAT in your salad, there is no reason to be discouraged, confused, and/or angry when you discover that your salad is also “bacon-less”.

-Danielle

When you are ringing in that well done steak, grabbing a ninth coke refill, or dealing with an asshole customer remember your job could be worse:

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Every time this regular comes in, he rustles my damn jimmies by just flat out refusing to speak to me until he absolutely must. He’ll walk in, I’ll give him a big smile and say something friendly like “Afternoon sir, good to see you again” or whatever… and he’ll sort of glance at me and walk past me and start looking around the restaurant, checking for his friends or deciding what table he wants. I’ll go, “Joining us for lunch? How many in your party today?” And he’ll shrug without looking at me and wander towards his favorite table.

If I’m really lucky, sometimes he’ll hold up a number of fingers to indicate how many friends he’s expecting. If he’s getting takeout, he’ll ignore my greeting and stick his head over the counter to where we have the specials posted in the wait station (for the staff’s use – we have them posted very obviously in a convenient spot outside for customers). Not a word from him until he’s ready to order. And he never acts particularly cranky… the vibe is very clearly just “you’re beneath me, I don’t need to talk to you.” So damn rude.

-Amanda

I had just made the rounds and was in the staff area, tidying and making sure my water pitchers were filled, and one of my coworkers (marked as JB) comes flying through the kitchen and collapses on one of the extra chairs we kept stacked there.

Now, JB was only seventeen at the time, and he was pretty new at waiting tables, and he was absolutely terrified, eyes wide, shaking like a leaf. I pour him a glass of water and ask him what the hell happened.

JB: “I was getting B7’s drink order from the bar, and one of the guests backed her chair right into me, and I dropped the whole thing on her and her fur coat.”

Me: “Please tell me it was white wine.”

JB: “All red. God, the floor manager is going to kill me. Can I hide here for a bit?”

I tell him to catch his breath and keep an eye on the lodge room for me, and I go to scope out the scene of the crime. I get halfway through the kitchen and I start to hear the screaming. Fur coat lady is kicking up such a fuss that the entire BOH has emptied and they’re furtively taking a look at the scene unfolding before them.

The floor manager is trying to calm her down, and figure out what to do. She’s screaming at him about how we’re going to have to pay for the cleaning, and she’s going to sue, and yadda yadda.

Floor Manager: “I’m terribly sorry this happened, but we are particularly busy tonight. Did our hostess not give you the option to check your coat?”

Fur coat lady: “Are you fucking retarded? I’m not going to trust my fur coat to a fucking (insert racial slur)

Floor manager: “Look lady, I saw you back your chair into JB, and now you’re admitting that you refused to check your coat. You can take your shit and get out of my dining room.”

The fur coat lady then throws her glass at the floor manager and stomps out screaming. JB was forgiven, and we never saw her again. From what I heard through the rumor mill, her club account got canceled and she’s forever blacklisted from the establishment.

-Alexis